Returns & Refunds

We hope you love your products as much as we loved creating them. But we get it – sometimes things don't work out. Here's everything you need to know about returns, refunds, and how we aim to keep things fair, friendly, and fuss-free.
For Health & Safety: We Cannot Accept Returns on Opened Supplements

Due to the nature of our products - especially our ingestible supplements - we cannot accept returns or offer refunds on items that have been opened, used, or tampered with. This helps us maintain the highest standards of safety, hygiene, and product integrity for all our customers.

Returns on Unopened Products

If your product is unopened, unused, and in its original condition, you may return it within 14 days of receiving your order.

To be eligible:

·           The item must be in its original packaging

·          You must email us at hello@supplementfulllife.com within 14 days of delivery to request a return

·         You are responsible for return shipping costs

Once your return is received and inspected, we'll notify you and issue a refund to your original payment method within 5-10 business days.

Items That Can't Be Returned

We do not accept returns on:

·           Opened or used supplement bottles

·           Digital downloads or e-products (e.g., guides, journals, trackers)

·           Gift cards

·           Sale or clearance items

Wrong Item or Damaged in Transit?

Oh no - we're so sorry! If your order arrives damaged or you received the wrong item, please email us within 7 days of delivery at hello@supplementfulllife.com  with:

·           Your order number

·           A photo of the item (and packaging, if relevant)

·           A brief description of the issue

We'll sort it quickly, either by sending a replacement or issuing a full refund.

Refunds

Once approved, your refund will be processed back to your original payment method. Depending on your bank, it may take 5-10 business days for the refund to appear on your statement.

Need Help?

We're here for you.

If you're unsure about a product or have questions about this policy, drop us a message at hello@supplementfulllife.com - we always respond with care.

In Short:

Your wellness matters to us, and so does your peace of mind. While we can't take back opened supplements (for safety reasons), we'll always do our best to make sure your experience with us is positive, personal, and hassle-free.