Privacy Policy

Privacy Policy

Effective Date: May 2025

At Supplementfull Life, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, make a purchase, or interact with us online.  We're committed to being transparent, respectful, and secure with your information, because trust is a core ingredient in everything we do.

What Information We Collect

  • Personal Identifiers: Name, email address, shipping address, billing address, and phone number
  • Payment Information: Processed securely via third-party providers (e.g., Shopify Payments,  PayPal).
  • We do not store your full payment details.
  • Order History & Purchase Preferences
  • Device & Usage Data: IP address, browser type, device type, and pages viewed (collected via  cookies and analytics tools)

How We Use Your Information

Process and fulfil your orders

  • Provide customer support and respond to your inquiries
  • Send order confirmations, updates, and account communications
  • Improve our  website and personalise your experience
  • Offer relevant product recommendations and marketing (only if you opt in)
  • Comply with legal obligations and prevent fraud 

Marketing Communications

If you sign up for our newsletter or opt in at checkout, we may send you occasional emails about new products, wellness tips, special offers, or exclusive content.  You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us  at support@supplementfulllife.com.

We'll never spam you - just useful, uplifting info we think you'll love.

Cookies & Tracking

Our website uses cookies to:

  • Remember what's in your cart
  • Understand how visitors use our site
  • Improve your shopping experience

    You can adjust your cookie preferences in your browser settings at any time.

    We do not sell your personal data to third parties.

    We only share your data with trusted partners to help run our business, such as:

    • Payment processors (e.g., Shopify, PayPal)
    • Delivery services (e.g., Royal Mail, DPD)
    • Marketing tools (e.g., email platforms, analytics)

    These providers only access what they need and are required to handle your data
    securely and in  line with GDPR.

    Your Rights (UK & EU GDPR)

    You have the right to:

    • Access the personal data we hold about you
    • Correct or update inaccurate information
    • Request deletion of your data (unless we're legally required to keep it)
    • Object to processing or restrict how we use your data
    • Lodge a complaint with the Information Commissioner's Office (ICO)
    • To make a data request, please email us at hello@supplementfulllife.com

    How We Protect Your Data

    We take data protection seriously. Our website uses SSL encryption, and we
    follow industry best practices to ensure your information is safe and secure.

    How Long We Keep Your Data

    We retain your personal data only as long as necessary for the purposes outlined
    in this policy, usually for the duration of your customer relationship and any
    required legal or accounting  obligations.

    Children's Privacy

    Our website and services are not intended for children under the age of 18.
    We do not knowingly collect data from children.

    Updates to This Policy

    We may occasionally update this Privacy Policy. Any changes will be posted on
    this page with a revised "Effective Date" at the top.

    Got questions? We're happy to help.

    Contact Us: Email us: hello@supplementfulllife.com