Frequently Asked Questions
Shipping & Orders
1. When will my order arrive?
Most UK orders arrive within 2-4 working days. If you order before 1pm Monday-Friday, we usually ship the same day. Free UK shipping is available on all orders over £40.
2. Do you ship internationally?
Not yet, we're currently UK-only while we keep things personal and high quality. But we're working on international options. Meet Sarah Shufflebottom to be the first to know!
3. Can I return a supplement if I've opened it?
For safety reasons, we can't accept opened supplement returns. If your item is unopened and within 14 days, you're welcome to return it. Full details are in our Returns Policy. See how returns and refunds work at Supplementfull Life
Products & Ingredients
4. I'm struggling with sleep. What do you recommend?
If sleep feels broken and you’re waking tired, foggy, or out of sorts, you’re not alone. Sleep Sorted is often the first place women begin with Supplementfull Life.
5. Are your supplements suitable for vegetarians?
Many are! Look for the green 'Vegetarian friendly' badge in the product photos, and check the product description, which always tells you if something contains fish or other animal-derived ingredients.
6. What's the best supplement for mood swings?
If mood swings or anxious days are creeping in, our Mood Support page brings together gentle support to help you feel steadier and more like yourself again.
7. Is it normal to feel so forgetful during perimenopause?
Yes — it’s very common. Forgetfulness is a well-recognised symptom of "Brain Fog" during perimenopause. Our Brain Support page offers gentle support for focus, clarity, and mental resilience through this stage of change.
Returns & Refunds
8. Can I get a refund if I’m not happy with my product?
We want you to love what you order, but we understand that sometimes things don’t work out. You can request a refund on unopened, unused items within 14 days of receiving your order. Just email us at hello@supplementfulllife.com with your order number and reason for the return. See how returns and refunds work at Supplementfull Life
Please note:
For safety and hygiene reasons, we can’t refund opened supplements.
Digital downloads are also non-refundable once purchased.
If your product arrives damaged or incorrect, we’ll make it right. Just let us know within 7 days of delivery.
9. How can I contact you?
Email us anytime at hello@supplementfulllife.com.
We aim to respond within 1-4 working days.